Shipping policy

Order tracking

    • A tracking number# will be provided  for any purchase via email  or sms once your package has been shipped. 
Secure Payment
    • We currently accept most of the cards Visa, MasterCard, American Express and Paypal +3D Secure 
    • Please allow 1-2 business days before your order is shipped, unless we are out of town. In most cases, orders are shipped within 1 business day.
Shipping Europe : 8 to 12 business day
  • Free over 49€ purchase.
  • 3.90€ Standard shipping with track number

    Shipping WorldWide : 12 to 22 business day 
  • Free over 79$ purchase.
  • 4.90€ Standard shipping with track number

    We do not assume responsibility for customs or import taxes. If a package is refused for reason of no customs payment, the customer is responsible for reaching out to us and attempt to have it delivered again. We will not refund a customer if their order is refused, we will attempt to ship again to the customer or offer store credit towards their next order, less shipping charges.
    • Please contact us or email us at Customer service with any repair inquiries. Depending on the situation, we may extend free repairs, less shipping.  
    Jewelry Care 
    • Stainless Steel is the most robuste metal for jewelry.
    • There is no care needed.
    • You can wear it in the water, sea, swiming pool, shower, have contact with chemical product, it will not change color, or tarnish.
    • It will never let any green or black color on your skin. 
    Order Processing
    • Due to inventory control, at this time we cannot cancel an order that has been placed. To be fair to all our customers, we currently do not offer price checks. It is the customers responsibility to check that their order is priced correctly upon checkout. If you run into any issues at checkout or with discounts, please email us before placing an order.
    • Contact us for any inquiries : Customer service